Our client is looking for enthusiastic and motivated Arabic-speaking Customer Support Agents to join their growing team! Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you!

You can choose to work from the office in Sofia or Limassol or then fully remote from anywhere!

Main responsibilities:

• Providing support in Arabic by email and Live chats;
• Processing with great attention to details and content;
• Identifying clients' needs and proactively proposing solutions;
• Focusing on customer expectations and satisfaction;
• Working closely with our team to improve and establish the necessary processes.

Requirements:

• Proficiency in English and Arabic, both written and spoken;
• A proactive person with good support/sales skills;
• Strong communication and negotiation skills;
• Attention to detail;
• Previous experience as a support agent will be considered an advantage.

The amazing benefits offered by our client vary a little bit depending on where you choose to work from. Please see details about each office below:

Bulgaria office:

• Up to 50% monthly bonuses;
• Monthly food vouchers (180 BGN);
• Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;
• Up to 25 paid leave days;
• Six additional days of undocumented sick leaves;
• Birthday gift cards;
• Sportscard (Multisport);
• Wedding and newborn gifts;
• Breakfast, Friday lunches, fruits, and snacks in the office;
• Team-building events and activities;
• Career growth opportunities;
• Sunny, spacious office.

Cyprus office:

• Snacks in the Office;
• Up to 50% monthly bonuses;
• 24 days of vacation per year;
• Attractive office location and facilities;
• Medical insurance;
• Breakfasts and lunches in the office (partially paid by the Company);
• Language classes (partially paid for by the Company);
• Social Club of the Company.

Malta office:

• Private Health Insurance (After Probation).
• Snacks in the Office.
• Up to 50% monthly bonuses;
• 24 days of vacation per year.
• Attractive office location and facilities.
• Daily breakfasts and Friday lunches in the office.
• Regular office & team building events.
• You should have an EU Passport or work visa prior to applying

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