Location: Office based Sofia, Bulgaria

Salary: approximately 1300 EUR net p/m plus accomodation allowance

Operational Hours: 40 hrs p/week rotational within a 24x7 operation

Relocation: Relocation package is discussed individually but can include assistance with flight reimbursement plus up to 21 days company accommodation provided on arrival, plus monthly accomodation allowance of up to 300 LEV p/m. Assistance to find long term rental.

Our client is an International is a technology company which provides IT services and multilingual customer service to global clients. Clients include corporations in technology, games, communications & media, eCommerce, fintech, travel & hospitality, healthcare, and automotive industries. Due to the continued growth, they are now looking for experienced team managers.

We are seeking a talented and accomplished Czech-speaking Team Manager to oversee a dynamic team of Content Moderators. This role requires strong leadership, coaching, and motivational skills to equip moderators with the knowledge and expertise needed for success. As a team manager you will manage a team of around 15 content moderators. Your task is to create a stimulating work environment to continually increase the improvement and results of your team. You will work closely with your team to improve individual and department KPI performance. It will be your responsibility to analyse performances and make sure your team has the tools and knowledge they need to deliver their targets. Coaching, training and motivating your team will be a big part of your job.

Responsibilities:

Have a good command of English

Previous experience in managing a team in a contact centre environment

Organised with attention to detail.

When successful, the relocation team with our client will get in touch with you. Relocation package is discussed individually but can include assistance with flight reimbursement plus up to 21 days company accommodation provided on arrival, plus monthly accomodation allowance of up to 300 LEV p/m. Assistance to find long term rental.

Life in Sofia is international, cheap and full of culture! It is easy to find somewhere to live, easy to get about and people are generally helpful and friendly. 

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com