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428 job offers found
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Customer Support in Sofia, Bulgaria - Flights + Hotel
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DESCRIPTION
Are you looking to launch an international career with full relocation support and a competitive salary? We are currently seeking German-speaking Customer Service Representatives to join a professional and friendly team based in Sofia, Bulgaria.
Your Role as a Customer Service Representative:
- In this role, you will be the first point of contact for customers, providing professional support and effective solutions to their inquiries. Your responsibilities will include:
- Handling incoming calls, emails, or chats from customers
- Listening actively to understand their concerns or questions
- Assisting with orders, account information, or general inquiries
- Troubleshooting issues and offering timely resolutions
- Documenting interactions clearly and accurately in internal systems
- Maintaining a friendly, helpful, and patient approach at all times
- Collaborating with colleagues to ensure a smooth customer experience
REQUIREMENTS
What We’re Looking For:
- Fluent German language skills (spoken and written)
- Good command of English for internal communication
- Strong verbal communication and interpersonal skills
- Confidence using computers and common applications (MS Office)
- Problem-solving mindset and ability to make informed decisions
- Organized, reliable, and adaptable to different customer needs
- Positive attitude and a team-player mentality
- Completion of secondary education
- Previous experience in customer service is an advantage but not required
OFFER
What’s Included in the Offer:
- Competitive monthly salary of approx. 1900€
- Full relocation support: paid flight and two weeks’ hotel stay
- 1000 BGN welcome bonus for April starters
- Paid training to help you succeed in the role
- Company-covered health insurance and life insurance
- Commuter allowance
- Modern and well-equipped office environment
- Opportunities for internal growth and career progression
- Annual rewards and recognition events
- Holiday allowance
If you're ready to take the leap into a new role abroad and join a supportive international team, apply now. No prior experience needed — just bring your motivation, language skills, and a willingness to learn.
SKILLS
Technical Support
Customer Support
Help Desk
Communication
Customer Service
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