German-speaking Agent for a Leading Gaming Console Company in Lisbon

Are you passionate about gaming and looking for an opportunity to blend your hobby with your career? Here's a fantastic chance to level up in the gaming world, right in the heart of Portugal. Join us and be a part of a vibrant team that delivers exceptional player support. #nowhiring

German-speaking Gaming Support Agent

In this role, you'll be the go-to person for customers needing help with their gaming consoles and accounts. You'll provide top-notch support through phone, email, and chat. Based in Lisbon, Portugal, this role is an exciting opportunity for those who love gaming and excel in customer service. Get ready to dive into a role that will sharpen your problem-solving skills and enrich your expertise in the gaming industry!

❤️ Your responsibilities

• Offering first-class assistance to customers regarding their gaming consoles and accounts
• Managing phone calls, emails, and chats with a focus on problem resolution
• Upholding high standards of customer service and support

✅ Your profile

• Fluent in German
• Friendly, reliable, and proficient in technology
• Strong customer interaction and problem-solving skills
• Ability to work well under pressure and multitask efficiently
• Previous experience in a continuous fulltime job min 6 months

✨ Benefits

• Competitive local salary plus performance bonuses
• Comprehensive training program, including 2 weeks of paid training and an additional 3 weeks of nesting
• Company apartments available for their employees.
• 21 days of annual leave plus local public holidays
• A vibrant work environment in a city known for its stunning beaches and rich history

Take this opportunity to join a world-renowned gaming brand and turn your passion into a career. Apply now and embark on an adventure in the gaming industry in Portugal!