Job offers with languages in Europe
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DESCRIPTION
Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work within social media? Then continue reading!
Your responsibilities and impact as a:
- Customer Service Specialist:Providing the best possible answers and solutions to questions and concerns from customers of the Italian market over the phone, via email or social media
- Supplying customers with the necessary information and solving any issues
- Following up of issues if needed
- Content Moderator:Validating all written content for a social media platform, confirming its accuracy and quality
- Having the opportunity to share your ideas, in order to improve the quality of our work
- Being part of a team that makes the world’s information more accessible and useful
- Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality
- Skills, qualifications and interests you need to succeed in this role:A native level of Italian and at least a B2 level of English
- Passion for customer service, content moderation, or technical support
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skilful at communicating with people
- Being energetic, innovative and working proactively at a fast pace
- Excitement about intercultural communication and committed to a longer stay in Portugal
- Living in or willing to relocate to Lisbon for an international career and life experience
- Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country
- What is in it for you?Type of contract: Unfixed term contract, 30 days probation period
- Working hours: full time (40h/week), shifts 24/7 Monday to Sunday
- Salary conditions: 850 € gross/month + performance bonus 120 € from 4th full month
- Help with acquiring the NIF and SSN
- A relocation package of 360 euros per month for the first three months
- Paid professional training
- Fun and engaging company-wide initiatives
- Excellent work culture
- What should you expect from living in Lisbon?A colorful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment
Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow
