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48 job offers found
Italian speaking jobs
48 job offers found
Ryanair Customer Support with Italian
Mandatory
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DESCRIPTION
Your responsibilities
- Providing a comprehensive service to Ryanair airline passengers
- Assisting passengers via: incoming calls/chat/e-mail
- Providing general information
- Supporting passengers with travel difficulties
- Providing information on issues related to baggage, ticket reservations and flight rescheduling - anything that may happen during the trip
- Solving passengers' day-to-day problems
- Handling complaints and issues
REQUIREMENTS
Our requirements:
- Knowledge of: Italian C1 + English B2
- Availability to work from our office - Katowice or Szczecin, Poland
- Communication skills and attitude towards working with people
- High personal culture and customer orientation
- Ability to use Windows operating system and MS Office
- Commitment and motivation to work - together we can achieve more!
OFFER
What we offer:
- Salary based on a civil contract (35.71 PLN gross)
- Flexible working hours between 09:00 am and 20:00 pm - you decide when and how many hours you would like to work!
- Modern workplace in the heart of Katowice
- Team-building events
- Fully paid training to prepare you for direct contact with customers
- Team leader support at every stage of cooperation
- Coaching, mentoring to improve your qualifications
SKILLS
Communication Skills
Customer Orientation
Work In Team
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