About the Job

Ready to make a move to sunny Greece? :-)

Our client is a global organisation providing customer service for some of the world's major brands. As a Customer Service Representative based in Athens you’ll be a part of creating and delivering amazing customer experiences while you also enjoy an award-winning employment experience and company culture. So whether it’s getting answers for customers quickly or consulting on products, you’ll be the difference between their customer experience being just average or an exceptional one.

Also to get you off on the right foot the company will provide free flight tickets to Athens plus 2 weeks free hotel accomodation to help you out while you look for your own flat/apartment.

On a day to day basis you will be required to:

• Be the first point of contact for incoming communications from Norwegian speaking customers (email/phone/chat)
• Assist customers by answering questions, providing advice and resolving issues
• Track and follow cases to ensure they're closed in an efficient and timely manner
• Maintain high customer satisfaction
• Maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets

We require:

• Fluent Italian and a good level of communication in English
• Ability to thrive as a team player in a fast-paced, high-energy environment
• Exceptional communication & soft skills, as well as the ability to problem solve
• Have a base level of computer knowledge
• Resourcefulness and the ability to multitask

What we offer:

• Free flight tickets to Athens
• Free hotel accomodation for the first 2 weeks
• Assistance finding a flat/apartment to live in
• Above average salary
• Bonus 13th and 14th monthly salary
• Performance based incentives
• 3 weeks paid training
• Private health insurance
• 22 paid vacation days per year
• Possibility of career growth/promotion
• The experience of a lifetime :-)