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HIGHLIGHTED
Dutch speaking Customer Service & Technical Support Advisor
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Jobs in Barcelona with languages. There are positions available in various sectors and for different levels. If you are an expat or you are willing to relocate to Barcelona, you can find job offers in Barcelona here. You are only a few clicks away from finding your next experience abroad - if you’d like to work in Barcelona, then you’re in the right place. New offers are updated to our job board every day, so make sure to check regularly! Apply for jobs in Barcelona now - it’s easy, fast, and free.
If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you!
Job responsibilities:
As a customer support advisor for Booking you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service.
Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.
REQUIREMENTS
Requirements
Icelandic: C2 level and advanced English
Excellent communication and inter-personal skills both written and spoken
User friendly PC skills: Office 365, CRM Database, and other internal platforms.
A problem-solving and solution-driven mentality
A positive, motivated mindset that will help you deal with some tricky customer problems.
Goal-oriented work approach
An open mind to changing priorities and business processes.
Affinity with Accommodation platforms
Experience within customer service or contact center environments will be valued.
Availability to work from the office and from home (within 100km from the office)
OFFER
Benefits
Contract:
38,5h/week (Monday to Sunday).
Salary: 22.249 € gross/year
Available shift: 09:00 - 20:00h
Temporary Contract.
Benefits:
Feel Good - program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!
Free private health insurance if interested when getting a permanent contract.
Flexible remuneration in nursery school transport if interested after probation period.
A multicultural and international working environment
Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield)
Be part of an exciting industry leading department with great opportunities to learn and grow your career
3 weeks of Initial training and continued personal coaching
SKILLS
Office 365
Crm Database
Accommodation Bookings
Top companies hiring:
Top countries with Icelandic jobs:
Bulgaria
Greece
Spain
Portugal
Top cities with Icelandic jobs:
Barcelona
Athens
Lisbon
Sofia
Be one of the first to apply
Top countries with Icelandic jobs:
Bulgaria
Greece
Spain
Portugal
Top cities with Icelandic jobs:
Barcelona
Athens
Lisbon
Sofia
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