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Uzbek and Russian Speaking Customer Experience Officer

Remote , Remote

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job offers of XM at Europe Language Jobs

Uzbek and Russian Speaking Customer Experience Officer

Remote , Remote


 The Role:

We are looking for a passionate and self-motivated professional to join our Customer Experience Team.


The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone.
  • Perform personal clientele analysis and take actions as required.
  • Handle client inquiries appropriately and ensure that high level service is provided.
  • Promote available products and services to clients.
  • Develop and maintain excellent relationships with prospective and existing clients.
  • Cooperate effectively with other departments as required.
  • Contribute to team effort by achieve targeted results.


All applications will be treated with strict confidentiality!


Main requirements:

  • Degree in a business-related field.
  • Client handling experience in the financial services sector is a definite plus.
  • Fluent Russian and Uzbek speaker with excellent oral and written skills in English.
  • Ability to multitask and maintain a high-level of organization.
  • Outstanding communication and interpersonal skills.
  • Excellent computer literacy.
  • Valid work permit required.

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