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Compliance and Risk Management Specialist with German

Remote , Bulgaria

TELUS International Europe

Mandatory:

English Advanced

German Proficiency

Company

TELUS International Europe

Employment type

Full time

Experience

Entry level

DESCRIPTION

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!

As a Compliance and Risk Management Specialist with German and English you will be a part of a great team and all together will:

Review user-generated back-office information to ensure compliance with established policies
Take prompt and appropriate action on information that violates guidelines or poses risks
Stay updated on internal policies to ensure accurate implementation
Identify and analyze patterns to proactively address potential risks

REQUIREMENTS

We’re looking for someone with:

High attention to detail
Ability to defend decisions and provide context in thought process
Ability to identify patterns in behavior that can be leveraged for improved decision-making
Strong organizational and time management skills to deal with shifting priorities and high volumes of work
Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:

Ability to process sensitive information
Fluent in German
B2 or higher English language skill
Knowledge of pop culture, global events, and culture of the market(s) you are serving

Job offers with languages in Europe

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