Job offers with languages in Europe
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Technical Support with Native level of French open_in_new
explore Faro , Portugal
DESCRIPTION
Do you speak a native level of French and live near Faro? Do you want to join a leading company in digital services? This is your opportunity!
Our client is a leading company in digital services based in Faro (Portugal) and has been in the market for over 20 years.
During your day-to-day:
- You will provide technical support to our customers via phone regarding web domains, email, hosting, servers and web creation tools
- You will resolve any incidents on the products acquired by our clients
- You will identify the customers' needs, advise them and accompany them in the purchase process
- You will establish an excellent relationship with the customers and help them evolve in their sector with our client's products
- You'll follow up and deal with pre-purchase orders and invoices
REQUIREMENTS
You're the person we're looking for if:
- You have a native level of French
- You live near Faro
- You're passionate about helping others and keen on ensuring customer satisfaction
- You're experienced in Customer Service (if not, a strong customer-oriented mindset is required)
- You have basic IT skills and are motivated to learn
- You're highly motivated to establish a relationship with the customers
- You have excellent communication and problem-solving skills
- You're patient and proactive
- You're a strong team player and attentive to detail
- You have a private vehicle