Shift: 24/7

Work model: Hybrid

What we do

As Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.

Cognizant Poland offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

About the role

As a Reporting Specialist, you will be part of the project operating within a couple of different streams, primarily focusing on:

• Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates,
• Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched,
• Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows,
• Performing validation by calling if required,
• Using a variety of online sources in various languages.

Skills and experience:

• Fluent Dutch & English (at least B2),
• Willingness to work in a shift-based work schedule (24/7),
• Work experience of 0-2 years,
• Good understanding of all forms of public transport,
• Researching skills,
• Good communication skills and attention to detail,
• Incident management experience will be a great asset.

We offer:

• Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
• Open-minded and multinational environment,
• Opportunity to be part of a global organization focused on development,
• Professional development and a clear career path,
• Training & development opportunities including language courses.

If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.