Job offers with languages in Europe

At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Customer Service Representative (Serbian–English) for Travel in Athens, Greece you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. 

Eligible applicants must be eligible to work in Greece. Relocation assistance is available.

What You’ll be Doing 

Looking to build your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences. 

During a Typical Day, You’ll 

• Answer incoming communications from customers 
• Conduct research to provide answers for customers to resolve their issues 
• Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. 
• Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
• Ensure a high level of partner service and a positive partner experience 

What You Bring to the Role 

• Fluent in Serbian and English 
• High school diploma or equivalent 
• 6 months or more of customer services experience 
• Recognize, apply and explain your product or service knowledge 
• Computer savvy 
• High speed internet in your quiet home work environment
• Greece resident or ability to relocate and gain work authorization expediently to Greece