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DESCRIPTION
Shift: 8/7
WORK FROM THE OFFICE*
Are you a fan of vlogging or constantly looking for videos to help solve your challenges? Do you want to learn more about social media regulation, online free speech, internal controls, or maybe even learn about EU policy making?
If the answer is yes, then we have an amazing opportunity for you as a Video Content Moderator.
Join our team for the world’s best loved video-sharing website!
REQUIREMENTS
Requirements:
- Proficiency of Somali language on at least C1 level and English at B2 level,
- Availability to work on a 24/7 shift pattern (including weekend shifts) from the office,
- Excellent communication (verbal and written) and interpersonal skills,
- Quick learner and adaptable to learning new processes, concepts, and skills,
- Excellent organizational and time management skills,
- Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
- Having a neutral mindset to alternative video content that needs classification.
Accountabilities:
- Revision of user reports regarding website content,
- Analysis and identification of content according to compliance policies,
- Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
- Using market specific knowledge and insights to improve the support of user community,
- Revision of sensitive content, sometimes involving graphic or disturbing subject matter.
