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English speaking jobs in Madrid
8 job offers found
English speaking jobs in Madrid
8 job offers found
Customer Service Advisor with Dutch/Flemish & French
Mandatory
Optional
Proficiency
Proficiency
DESCRIPTION
Description
TP is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 490,000 people working in over 265 dialects and languages, in over 100 countries, operating across all business sectors and all continents on behalf of major international companies.
At TP, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to TP through job satisfaction and a great work environment.
TP Spain, with more than 11,000 employees in 10 sites (certified with Great Place to Work and Top Employer), is seeking a Customer Service Advisor for the Belgian market.
REQUIREMENTS
Responsibilities
Handle incoming calls and provide excellent customer service
Assist customers with inquiries, issues, and complaints
Provide accurate and timely information
Follow company guidelines and procedures
Work effectively as part of a team
Requirements
C2 level of Dutch/Flemish and French
B2 level or above of English
Previous customer service experience preferred
Excellent communication skills
Ability to work night shift hours
Strong problem-solving skills
Ability to work effectively in a team environment
OFFER
Benefits
What we offer
38.5 hours/week. Day schedules between 9:00 am to 7:00 pm, from Monday to Sunday
Salary: €22.660 gross/year - Temporary contract
Individual career paths to grow within the project
We are one of the world's largest provider of contact center services
Engage in an excellent work environment and team building activities.
Dynamic and international environment
SKILLS
Customer Service Experience
Excellent Communication Skills
Analytical And Problem-Solving Skills
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