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DESCRIPTION
The Role:
We are looking for a passionate and self-motivated professional to join our Customer Experience Team.
The main responsibilities of the position include:
- Deal with clients’ inquiries via live chat, email and telephone.
- Perform personal clientele analysis and take actions as required.
- Handle client inquiries appropriately and ensure that high level service is provided.
- Promote available products and services to clients.
- Develop and maintain excellent relationships with prospective and existing clients.
- Cooperate effectively with other departments as required.
- Contribute to team effort by achieve targeted results.
All applications will be treated with strict confidentiality!
REQUIREMENTS
Main requirements:
- Degree in a business-related field.
- Client handling experience in the financial services sector is a definite plus.
- Fluent Russian and Uzbek speaker with excellent oral and written skills in English.
- Ability to multitask and maintain a high-level of organization.
- Outstanding communication and interpersonal skills.
- Excellent computer literacy.
- Valid work permit required.
