Jobs in Plovdiv with languages

1 job offers found

Jobs in Plovdiv with languages

1 job offers found

Contact and Invoice Specialist with German

Plovdiv, Bulgaria

Mandatory

GermanAdvanced

Easy apply

Hybrid

Jobs in Plovdiv with languages. There are positions available in various sectors and for different levels. If you are an expat or you are willing to relocate to Plovdiv, you can find job offers in Plovdiv here. You are only a few clicks away from finding your next experience abroad - if you’d like to work in Plovdiv, then you’re in the right place. New offers are updated to our job board every day, so make sure to check regularly! Apply for jobs in Plovdiv now - it’s easy, fast, and free.

Company

Accenture Bulgaria

Employment type

Full time

Experience

Mid Level

Hybrid

Work from home & On-site

DESCRIPTION

We are seeking a skilled and dedicated German speaking Sales Operations Analyst. The ideal candidate will be responsible for managing a variety of contract-related tasks and ensuring the effective administration of contract agreements. Collaborate with stakeholders, handle issues, and provide exceptional customer care.

Key Responsibilities

· Handle cases related to contract management, order processing, customer care, invoicing and cancellations.

· Manage contractual agreements and ensure compliance with established terms and conditions.

· Collaborate with internal and external stakeholders to address contract-related inquiries and resolve issues.

· Support invoicing and credit processes, ensuring accuracy and timely resolution of discrepancies.

· Oversee cancellation and retention processes, addressing customer complaints and cancellations effectively.

· Participate in discussions on new products and integration into standard processes.

· Provide exceptional customer care and manage inquiries across various channels

REQUIREMENTS

Skills and Specifications:

· Advanced proficiency in German (B2) and medium proficiency in English.

· Ability to prioritize multiple tasks and maintain professional relationships.

· Good judgment, decision-making skills, and professional appearance.

· Key competencies: adaptability, action-oriented, accountability, drive for results, and collaboration.

· Excellent communication and problem-solving skills.

· Flexibility, adaptability, and enthusiasm with high levels of patience.

· Proficiency in CRM systems and call center software.

· Strong communication skills to build rapport with customers.

· Proven track record in sales operations or customer service preferred.

· Goal-oriented mindset and team player.

Education and Qualifications:

· Minimum of 1 year of experience in customer service and/or complex Backoffice processing.

· Experience in the Telco industry preferred.

SKILLS

Shared Services

Cash Collection

Invoices

Customer service

German

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