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Are you an active, dynamic person who enjoys multicultural environments? Do you have experience in customer support, client management, and collections? This opportunity might be for you!
ABOUT THE COMPANY
A multinational company specializing in the production and distribution of medical and industrial gases is looking for a Credit to Cash Representative for its shared services center located in Porto.
RESPONSIBILITIES:
Proactively manage collections within a portfolio of customers in line with the company’s policies and procedures;
Build credibility with internal and external clients;
Analyze and decide on the creditworthiness of customer accounts;
Contact and liaise with all stakeholders who could potentially improve the collection process;
Resolve complex customer inquiries directly related to overdue payments;
Advise on reconciliation and under/over payments;
Manage insolvencies.
REQUIREMENTS
Native level of French;
At least 1 year of previous experience in customer support, claims management, O2C, C2C, or similar areas;
Advanced knowledge of Excel, including pivot tables, formula creation, and data filtering;
Knowledge of SAP is a plus;
A communicative, organized, and proactive individual.
OFFER
-Hybrid working model;
Annual bonus;
Health insurance;
Initial and ongoing training;
A dynamic and multicultural environment.
SKILLS
Formality
Data Analysis
Adaptability
French
Debt Collections
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Top countries with French jobs:
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Top countries with French jobs:
Portugal
Greece
Spain
Ireland
Bulgaria
Top cities with French jobs:
Lisbon
Barcelona
Athens
Prague
Dublin
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