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German speaking jobs in Riga

7 job offers found

German speaking jobs in Riga

7 job offers found

German Customer support in Latvia - Fintech company

Riga, Latvia

Mandatory
Optional
Easy apply
Relocation package

New
Customer Service on-site in Riga | Flights & 1 Month Housing

Riga, Latvia

Mandatory
Easy apply
Relocation package

German CS, trainer, QA, TL - Riga - Paid Relocation

Riga, Latvia

Mandatory
Optional
Easy apply
Relocation package

New Exciting German Customer Service Project in Riga

Riga, Latvia

Mandatory
Easy apply
Relocation package

German Client Representative- 2 Months Free housing & Flight

Riga, Latvia

Mandatory
Easy apply
Relocation package

Customer Service Agent - German (relocation included)

Riga, Latvia

Mandatory
Easy apply
Relocation package

Customer Support Agent - Deutsch (relocation included)

Riga, Latvia

Mandatory
Easy apply
Relocation package

German speaking jobs in Riga. We are the most trusted international job board, offering the best jobs in Riga for German speakers at top companies! Use your language skills to find the right position and find your next experience abroad. Search through a wide variety of Riga German speaking jobs to find the perfect job for you - the positions are available in various sectors and for different levels. We upload our job board with new offers of German jobs in Riga every day, so make sure to check regularly!

German Customer support in Latvia - Fintech company

Mandatory
Optional
Advanced
Be one of the first to apply
DESCRIPTION
  • Handle phone calls with customer queries and provide resolution to end users
  • Record case resolutions in the contact center tool based on client communication via phone, email, chat etc.
  • Ensure that cases are resolved within case life cycle, as per individual balanced scorecard
  • Escalate priority issues per client specifications to the immediate lead as applicable
  • Work independently and within a team
  • Communicate well with internal and external contacts
  • Provide exemplary customer satisfaction
  • Meet quality standards on all handled contacts
  • Complete hours of staffed time on all rostered days
  • Handle contacts while maintaining the targets defined for the project: response time, handle time and
  • resolution rate aligned with Project KRAs.
  • Any additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPI
  • Attend trainings as required
REQUIREMENTS
  • Fluent in German (C1/C2) and English (B2 or higher)
  • Possesses an advanced understanding of using computers and is effectively able to multi-task across systems and applications
  • Optimistic, friendly, positive, and self-motivated personality
  • Ability to work in team
  • Service oriented profile and with a focus on problem solving
  • Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization.
  • For agents handling written customer contact: Excellent written communication skills in the relevant market language and a typing speed of minimum 50 words per minute.
  • No remarks in a background check performed by Supplier, e.g. no criminal record, nor any default payments and no existing payment annotations. This includes: no instances of payment defaults, arrears, or unfavourable credit data, and
  • Minimum age of 18 years old.
OFFER
  • Salary: €1.700/month with performance-based bonuses
  • Relocation package to help you settle in Riga
  • Flexible work shifts and hybrid options available
  • Career growth opportunities within an international company
  • Paid training and continuous learning programs
  • Multicultural and friendly work environment
SKILLS
Customer Succes

Top companies hiring:

Europe Language Jobs S.L.
Games Workshop
TTEC Europe
Google
Be one of the first to apply