Job offers with languages in Europe
explore St Julian's , St Julian's
Dutch Speaking – Customer Service Agent open_in_new
explore St Julian's , Malta
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days from home and 2 at the office.
We want you to excel in the following:
- Help both Dutch / Flemish and English-speaking customers via e-mail, chat, and telephone
- Work together with your team to reach the best customer satisfaction (including other KPIs)
- Translate promotional texts and/or customer surveys in your local language
- Manage customer accounts
- Follow company policies and practices regarding player safety, protection, and responsible gaming
- Communication written and verbal in both Dutch/Flemish and English
- Strong Microsoft Office knowledge
- Background in customer service, this can be face-to-face, online, or via phone calls
- Multi-tasking and time management