Job offers found for French in St-Julians

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Relocation package

Included

Company

Betsson Group

Employment type

Full time

Experience

Mid Level

On-site

DESCRIPTION

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

At Betsson Group we work with a Hyrbid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.

REQUIREMENTS

We want you to excel in the following

Help French speaking customers via e-mail, chat and telephone

Work together with your team to reach the best customer satisfaction (including other KPI's)

Translate promotional texts and/or customer surveys in your local language

Manage customer accounts

Follow company policies and practices regarding player safety, protection, and responsible gaming

What's in it for me?

Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!

You're good at

Communication written and verbal in both French and English

Strong Microsoft Office knowledge

Background in customer service, this can be face to face, online or via phone calls

Multi-tasking and time management

Extra Awesome

Previous iGaming experience

Additional language skills

OFFER

What we offer?

28 Vacation Days Per Year

Relocation (including flights, bonus and accommodation)

Hybrid Model

Health & Life Insurance & Company Doctor

€400 Wellness Allowance

€300 Working From Home Allowance

Yoga & Sports Activities

Lunch Provided Monday-Friday

Company Discounts

Company Events

Great Atmosphere & Betsson Values

Good to know

Start date Every second week, training is provided

Salary The salary consists of a base salary and a bonus scheme.

Work hours As a customer service agent you work shifts

Location Malta, St Julians

Generous relocation package offered

SKILLS

Team Work

Professionalism

Customer care

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