Jobs in United_Arab_Emirates with languages
5 job offers found
DESCRIPTION
• Registers guests and assigns rooms, accommodates special requests whenever possible.
• Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures.
• Understands room status and room status tracking.
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
• Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
• Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.
• Uses proper telephone etiquette
• Reports any unusual occurrences or requests to Supervisor or designated Manager.
• Post charges to guests’ accounts.
• Transfer guests’ balances to other accounts as required.
• Handle cash, travelers, cheque, credit cards and direct billing requested properly.
• Responsible of keeping and releasing guests passports.
• Implements & control the policies and regulation related to staff Health & Safety, Grooming, Service & Hygiene.
• Performs any other duties as assigned to her/him by management.
• Assist other departments, as necessary