Job offers with languages in Europe
337 job offers found
DESCRIPTION
Unleash your passion for beauty in the heart of Porto! We are seeking a Beauty Product Consultant to join our vibrant team. In this role, you'll guide customers through their beauty journeys, offering expert advice on skincare, makeup, and wellness products. You'll stay ahead of the latest trends, participate in exclusive product launches, and create personalized experiences that leave a lasting impression. If you have a flair for customer service, a keen eye for detail, and a love for all things beauty, this is the perfect opportunity to shine. Help clients to look and feel their best, every day!
Your responsibilities and impact as a Beauty Customer Service Representative will be:
- Management of consumer requests relating to Information and Complaints through different channels
- Providing excellent solution, service, product and beauty advice in a professional, precise and timely manner
- Being in contact with other departments and redirecting related cases and issues to related departments
REQUIREMENTS
Skills, qualifications, and interests you need to succeed in this role:
- Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction.
- Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset.
- Proficiency in the German language, with a minimum of C1 level proficiency.
- English language level of B2
- Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions.
- Willingness and availability to work flexible shifts
- Previous experience in the cosmetics and luxury industry is advantageous.
- Knowledge and hands-on experience with digital and social media platforms.
- Prior involvement in customer service roles is a plus.
