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Job offers with languages in Europe

1046 job offers found

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Online Content Moderator/Customer Support Swedish Speaking

Remote , Remote

Easy apply
Relocation package
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German-speaking Customer Support in Larnaca, Cyprus

Larnaca City , Larnaca City

Easy apply
Relocation package
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Customer Care Agent with French

Barcelona , Barcelona

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Relocation package
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Customer Care Representative - ROMANIAN

Remote , Remote

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Relocation package
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Customer Care Representative with SWEDISH

Remote , Remote

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Relocation package
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Customer Care Representative with BULGARIAN

Remote , Remote

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Relocation package
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Customer Care Representative with GERMAN

Remote , Remote

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Relocation package
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Opportunity for German speakers – Vilnius, Lithuania

Vilnius , Vilnius

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Relocation package
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German Sales and Customer Service Coordinator

Dusseldorf , Dusseldorf

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Relocation package
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Customer Service for Mercedes-Benz with German in Lisbon

Lisbon , Lisbon

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Relocation package
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Customer care agent with Slovenian and English

Remote , Remote

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German Customer Care Agent - Remote

Remote , Remote

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Customer care agent with Norwegian and English

Remote , Remote

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Relocation package
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Dutch or Flemish speaking Support Agent in Sofia, Bulgaria

Sofia/remote , Sofia/remote

Easy apply
Relocation package
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Dutch or Flemish speaking Support Agent in Sofia, Bulgaria

Sofia/remote , Sofia/remote

Easy apply
Relocation package
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German speaking Customer Support Representative to Barcelona

Barcelona , Barcelona

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Relocation package
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German CS, trainer, QA, TL - Riga - Paid Relocation

Riga , Riga

Easy apply
Relocation package
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Danish CS, trainer, QA, TL - Riga - Paid Relocation

Riga , Riga

Easy apply
Relocation package
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Dutch CS, trainer, QA, TL - Riga - Paid Relocation

Riga , Riga

Easy apply
Relocation package
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Norwegian CS, trainer, QA, TL - Riga - Paid Relocation

Riga , Riga

Easy apply
Relocation package
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HIGHLIGHTED
job offers of Besedo Ltd at Europe Language Jobs

Online Content Moderator/Customer Support Swedish Speaking

Remote , Malta

Mandatory:
DESCRIPTION

The company is now looking to employ a dynamic and positive Swedish Speaking Customer Support Agent on a Full Time basis. Join a vibrant, international team in Malta, dedicated to making the internet a safer place for all!

Besedo is a fast growing tech-company providing tools and services to online marketplaces around the world.

At Besedo, our moderation teams are at the core of our business and essential to our success. We invest in our co-workers and love to see you grow with the company. In fact, 50% of our managers and experts started as content moderators.


We offer all of our employees a great work life balance, by providing the flexibility of working from the office or from home in Malta.


Your Role and Responsibilities:


  • Supporting users and answer their questions via email.
  • Participating in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices.
  • Collaborating with your team members.
  • Providing feedback to managers on trends, common end-user mistakes and questions. You are our eyes and ears and you know the users the best!
  • Giving input on improvements of publication rules to improve user experiences.
  • Manage complaints and disputes between buyers and sellers, ensuring adherence to company policies and guidelines.
  • Facilitate returns, price adjustments, and claims for damaged or lost packages, utilizing internal systems and communication channels effectively.
  • Process payments and refunds accurately and efficiently, resolving any issues or discrepancies promptly.
  • Liaise with external partners to address support queries and ensure smooth transaction processes.
  • Actively monitor and respond to instances of fraud or policy violations, taking appropriate actions in accordance with established protocols.


REQUIREMENTS

To Succeed in This Role, You Are:


  • Fluent in Swedish and have good knowledge of English.
  • Flexible and able to make quick decisions in a dynamic environment.
  • Conscientious and reliable – commitment is one of our core values!
  • Eagle-eyed with great attention to details.
  • Caring about people – you will be working with securing the online safety our customers and their users.
  • Ideally interested in marketplaces, shared economy and new technology.
  • Previous experience in content moderation, customer care and/or online business is a plus.


ARE YOU THE PERFECT CANDIDATE?
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