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DESCRIPTION
Customer Support Czech Speaker –Lisbon Portugal
For the largest search machine in the word we are looking for a highly-skilled professional whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current Marketing strategies.
What you will do:
- Make outbound customer calls to promote and sell our service
- Create, maintain and update database of customers with complete information
- Consolidate existing customer base while building new customer base.
- Record outbound call history and customers’ responses in detail.
- Ensure customer follow-up all the time.
- Monitor competitors’ products or services and create selling strategies for their own products or services.
- Handle customer needs and requirements.
- Respond to customer inquiries and resolve.
REQUIREMENTS
Requirements
What we are looking for:
- Native level of Czech
- Previous sales or marketing experience.
- Strong written and oral business communication skills.
- Comfortable in goal driven environment and attaining goals with broader team
- Excellent communication and presentation skills, both written and verbal
- Goal oriented, self-motivated individual who is confident, competitive, tenacious and proactive
- Able to work independently, but within a team environment
- Strong business acumen with the ability to evaluate multiple business models
- Customer driven and focused on providing exemplary customer experience
