Join our Customer Experts team, work in Greece for a leading Electronics Brand and boost your professional development
Take advantage of your Portuguese language skills! As a Customer Service Representative in our customer support team, you will be supporting customers of a leading multinational electronics company.
Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development.
You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.
Your responsibilities:
- Responding to customers’ inquiries via e-mail, chat & phone
- Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed.
- Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
- Be positive & proactive and have a desire for applying continuous improvement processes
- Provide and maintain a strong, professional relationship with all customers and always show empathy
- Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry