Heike, Sergi and Torsten are overwhelmed by recent successes and so they are looking for two more people to be the next customer service champions.

We run a small B2B company, which develops the best Fleet Management software for organizations that maintain a fleet of 100 vehicles or more. So a 100% IT shop. Heike handles day to day tasks from Germany, while Sergi and Torsten do the development stuff in Barcelona.

Are you great with people, tech-savvy, and love keeping things organized? We’re looking for a friendly, detail-oriented go-getter to be the first point of contact for our B2B customers.

Here’s what you’ll be doing:

• Customer Support: Help our clients navigate our IT system, troubleshoot issues, and ensure they feel supported every step of the way.

• Invoicing: Manage invoicing like a pro – accuracy is key, and you’ll make sure everything runs smoothly.

• Proposal Writing: Craft clear, compelling proposals that wow prospective clients.

• Client Relations: Keep in touch with our customers and prospects, building strong relationships and helping them see the value in what we do.

What we’re looking for:

•    Someone with excellent communication skills – you’ll be chatting with clients a lot!

•    Strong organizational skills – juggling multiple tasks is your superpower.

•    Experience with IT systems and customer support tools (or a quick learner who’s eager to pick it up).

•    A knack for writing – from proposals to professional emails.

All our customers are based in Germany, so language proficiency is a must.

Why you’ll love it here:

• Not a call center position – instead, you'll be building meaningful relationships with our B2B clients.

• Be part of a dynamic, growing team that values your input.

• Flexible work environment (work hours are unfortunately fixed, but we are flexible about remote work / work from home).

• Work days from Monday to Friday (no weekends and no out of hour).

• Presence on Spanish holidays and differing German working days may be required, but is negotiable.

• Opportunity to grow and take on more responsibilities as we scale.

We are a small company, but have massively grown over the last 3 years and there is no end in sight.

As such you can expect guidance, extensive training and many opportunities and resources for your personal growth.