Are you fluent in German and English and ready to embark on a new adventure in Bulgaria? If so, this opportunity is for you!

About the Company

Join a leader in the customer experience industry, known for delivering top-tier digital services and next-generation solutions. With a strong presence in Bulgaria, we foster a collaborative and supportive environment, focusing on innovation and employee well-being.

• Review user-generated back-office information to ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

• Proficiency in German and English
• High attention to detail 
• Ability to defend decisions and provide context in thought process
• Ability to identify patterns in behavior that can be leveraged for improved decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset