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Italian Service Desk Poland jobs abroad

757 job offers found

Italian Service Desk Poland jobs abroad

757 job offers found

Airline Customer Contact Centre Agent - Italian Speaker

Wrocław, Poland

Mandatory
Easy apply
Relocation package

New
Lithuanian-speaking Technical Support Agent in Budapest

Budapest, Hungary

Mandatory
Optional
Easy apply

New
Czech/Slovak Customer Support - Relocation + 600€ Bonus!

Sofia, Bulgaria

Mandatory
Optional
Easy apply
Relocation package

German Technical Support for Cloud Solutions

Athens, Greece

Mandatory
Easy apply
Relocation package

Data Labeller with Swedish

Poland

Mandatory
Easy apply
Remote

New
Swedish-Speaking Customer Support in Greece

Athens, Greece

Mandatory
Optional
Easy apply
Relocation package
imageHybrid

Italian Speaking Customer Service - Office based

Lisbon, Portugal

Mandatory
Easy apply
Relocation package

New
Norwegian-speaking Customer Service Agent to Warsaw, Poland

Warsaw, Poland

Mandatory
Optional
Easy apply
Relocation package

IT Service Desk Agent (German-speaking) -On-site FI01

Barcelona, Spain

Mandatory
Optional

Digital Sales Representative with German

Krakow, Poland

Mandatory
Easy apply
Relocation package
imageHybrid

New
Kunderådgiver med dansk (Poland)

Warsaw, Poland

Mandatory
Easy apply
Relocation package

New
Work Abroad for Global Brands - Relocation + Housing

Abroad, Germany

Mandatory
Easy apply
Relocation package

Customer Support in Sofia, Bulgaria - Flights + Hotel

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

Fully Remote: Personalized Internet Ads Assessor in Poland

Poland

Mandatory
Optional
Easy apply
Remote

Airline Customer Contact Centre Agent - Spanish Speaker

Wroclaw, Poland

Mandatory
Easy apply

Airline Customer Contact Centre Agent - Russian Speaker

Wroclaw, Poland

Mandatory
Easy apply

Airline Customer Contact Centre Agent - Polish Speaker

Wroclaw, Poland

Mandatory
Easy apply

New
Italian Customer or Technical Service Agent Remote in Greece

Greece

Mandatory
Easy apply
Remote

AI Data Rater - Swedish (Poland)

Poland

Mandatory
Easy apply
Remote

New
Italian Customer or Technical Service Agent to Athens Greece

Athens, Greece

Mandatory
Easy apply
Relocation package
Search for Italian Service Desk Poland jobs abroad in Europe. Filter your results by country, language, city or sector. Companies are looking for candidates with language skills to work in Italian Service Desk Poland . Apply now and build your career path.
DESCRIPTION
Description 
Be part of the 5-star team. Join us in Wroclaw, Poland Contact Centre.
We are looking for Italian speakers to join as Customer Contact Centre Agents.
As Customer Contact Centre Agent, you will provide excellent service to Qatar Airways customers through different channels of communication such as telephone, email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-quality customer service.
Your specific responsibilities will include:
• Respond professionally to in-bound calls from customers and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers.
• Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets.
• Handle multi-products and services as required and escalate queries to your Senior Contact Centre staff when appropriate.
• Support E-commerce, Trade and Frequent Flyer Program activities.
• Process ticket refunds
This opportunity requires you to relocate and be based in Wroclaw, Poland.
Upon joining, you will undergo 5 weeks of classroom training and 4 weeks of On-the-Job training on Amadeus system and Qatar Airways products and policies. We have a team of experts and industry professionals who will support and work with you through-out your training journey
If you are successful, you will receive a competitive salary package, travel benefits, relocation support (for those residing outside Wroclaw), annual leave, and other benefits applicable as per local labor law.
If you have what it takes to deliver the best, then this opportunity is for you.

Be part of an extraordinary story 
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible 
REQUIREMENTS
Qualifications 

About you
The ideal candidate for this role will have the following qualifications:
Education background and Experience
• High School Qualification with 1 year of job-related experience in Customer Services
• Relevant experience in GDS System (Amadeus) is an added advantage. Having IATA or Airline Basic Tariff course certification can be considered.
• Computer Literate and good typing skills
Communication Skills
• Have excellent communication skills
• Be fluent in English and Italian.
• Display active listening skills
• Efficient in managing call from a high-volume and fast-paced environment.
  Quality and skills
• Interactive, customer service oriented with warm, cheerful and expressive personality.
• Customer focused and always drives customer satisfaction when responding to customer enquiries and calls.
• Polite, reliable, knowledgeable and able to adapt to changing requirements.
• Open to new learnings and flexible to adapt to new concepts and system.
• Able to perform under pressure.
• Flexible to work on shifts. No night shifts

SKILLS
Respond professionally to in-bound calls from customers and queries.
Create new reservations and make changes to existing reservations

Top companies hiring:

Qatar Airways Q.C.S.C.
TP Portugal
Volvo Group
bp Hungary