Job offers with languages in Europe
219 job offers found
DESCRIPTION
We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.
In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?
Join our Budapest Team and advance your career as an
Senior Credit Control Analyst- Polish Speaking
In this role You will:
- Effective cash collection and monitoring of customers’ accounts (or own portfolio – may be cross business or cross country responsibility ) consistent with BP’s credit standard & policies and preparing collection reports.
- Monitor credit and fraud violations and inform / involve all relevant partners within their DOA
- Dealing with customers’ accounts and keeping these fully reconciled (including relationship with Accenture)
- Adhere to the Team’s regular KPI’s (such as working conditions and performance)
- Deal promptly with customer disputes / issues in order to secure payments and follow the escalation path
- Maintain and develop working relationship with Cross functions (incl: Sales, Customer Service team etc)
- Be able to identify key , strategic or high risk business customers and issues and take actions together with the relevant partners
- Use all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
- Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant
- Review and make decisions based on customers’ blocked orders
- Compliance with all relevant Credit Management related and QMS/EMS policies
- Support Line Manager / Leads in all projects, systems implementations, strategic topics and any ad hoc activities needed
REQUIREMENTS
What You will need to be successful:
- Previous credit control / cash collection or customer service experience (1+ years)
- Fluency in English and Polish
- Any kind of College Degree or Economics (High School) with relevant language skills
- Able to deal with complex situations while maintaining the right balance of customer and business focus
- Able to produce consistently high quality information within tight deadlines
