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Search for Relevant Work Experience jobs abroad in Europe. Filter your results by country, language, city or sector. Companies are looking for candidates with language skills to work in Relevant Work Experience . Apply now and build your career path.
Do you have a technical background or interest? Are you fluent in Dutch (+ English) and would you like to work in the e- payments industry, providing B2B technical support in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Benelux Tech Support team in sunny Barcelona! Both from the comfort of your home and within our vibrant office space. Join us in embracing the best of both worlds with our innovative hybrid working model!
Key Responsibilities
Handling first line inbound technical support requests by phone, e-mail and tickets (B2B)
Assisting new customers (merchants) with technical set-up of their account
Troubleshooting and investigating technical issues (e.g., technical set up of accounts, transaction statuses and errors, technical parameters, payment pages, errors related to product integrations)
Ensuring continuity of the merchant business by responding quickly and correctly
Providing additional product information
Maintaining a strong customer relationship
Collaborate effectively with team members and cross-functional departments to streamline processes and deliver seamless customer service.
REQUIREMENTS
What are we looking for?
Native-level proficiency in Dutch (both spoken and written) is essential.
Good knowledge of the English language to effectively communicate with colleagues and handle customer interactions.
1-2 years of work experience in technical support / customer service in a technical environment
Tech-savvy: familiar with HTML, SQL, logs, Java, webdesign, coding, programming, etc.
A high school diploma or equivalent qualification is required.
Excellent communication skills, both verbal and written, to interact confidently with customers and provide accurate information.
Strong problem-solving abilities to address customer inquiries and resolve issues efficiently.
Proficiency in using computer systems and familiarity with different software applications.
Availability to work flexible shifts, including evenings, weekends, and holidays, to accommodate customer needs.
OFFER
What we offer?
Hybrid working model
Internal growth opportunities (amazing opportunities for career progression)
Staff incentives and reward schemes
Permanent position and competitive salary
Unlimited coffee, fresh fruit during office days
Free online Spanish lessons (outside working hours)
Free PT-sessions
Comprehensive support for mental health and well-being- Ifeel app
Please submit your resume highlighting your relevant experience and why you would be a great fit for this role.
SKILLS
Technology Savvy
Good Problem Solving
A Team Player
Top companies hiring:
Top countries with Dutch jobs:
Spain
Portugal
Greece
Bulgaria
Ireland
Top cities with Dutch jobs:
Barcelona
Lisbon
Malaga
Sofia
Dublin
Top countries with Dutch jobs:
Spain
Portugal
Greece
Bulgaria
Ireland
Top cities with Dutch jobs:
Barcelona
Lisbon
Malaga
Sofia
Dublin
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