Are you a driven sales professional who enjoys building lasting customer relationships and identifying growth opportunities?
About the company:
Our client is a global technology company at the forefront of digital workplace solutions, enabling seamless connectivity between people, devices, and systems worldwide. Its platform leverages advanced technologies, including AI, to simplify, automate, and enhance digital processes across industries. Trusted by hundreds of millions of users and a vast international customer base, the company is known for its innovation, scalability, and strong focus on user experience.
About the Role
As an Account Manager DACH (Renewal Focus), you will take ownership of the renewal cycle, ensuring customers continue to see value while identifying opportunities for upselling and cross-selling. You will work closely with internal teams and engage directly with clients to deliver a seamless and trusted customer experience.
Key Responsibilities
- Manage the full renewal cycle to protect and grow recurring revenue
- Proactively identify risks and opportunities within customer accounts
- Build strong client relationships via phone and email
- Drive cross-sell and up-sell initiatives within the existing customer base
- Collaborate across teams to enhance customer satisfaction and retention
- Share market insights and customer feedback to improve processes