In this role, you will support users of a well-known international service in either a customer support or technical support function. You will receive full training and a generous relocation package to kickstart your new adventure abroad.

About the company

Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.

What will you do?

Support Portuguese-speaking customers via phone and/or chat

Handle customer support and technical support inquiries depending on team assignment

Assist with account management, billing questions, and service-related issues

Provide basic technical troubleshooting for applications, software functionality, and connectivity

Guide users through websites and applications and explain available features

Deliver accurate, real-time solutions while ensuring high customer satisfaction

Communicate clearly, professionally, and empathetically with customers

About Athens

Athens offers a unique mix of ancient history and modern city life. With a sunny climate, vibrant social scene, rich cultural heritage, and close proximity to the sea, the city is ideal for anyone looking to experience the Mediterranean lifestyle while working abroad.

Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.

Fluent in Portuguese and English, both written and spoken

Previous experience in customer support, technical support, or service-related roles is an advantage

Strong communication skills and a customer-oriented mindset

Motivated, reliable, and eager to learn

Willing to relocate to Greece and adapt to a new culture

Comfortable working in a fast-paced, international environment

International and modern work environment

Paid training in customer support and technical support

Career development opportunities (e.g. trainer, quality analyst, or team leader)

Extra compensation for overtime, night shifts, and Sundays

Performance-based bonuses

Generous relocation package and employee discounts

Private medical insurance and on-site facilities

Free Greek language courses and ongoing relocation support