Job offers with languages in Europe
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explore Castelldefels , Castelldefels




German speaking Technical Support Specialist in Barcelona open_in_new
explore Barcelona , Spain
DESCRIPTION
Are you a motivated and enthusiastic native german speaker looking for an international challenge? Do you want to enjoy an exciting lifestyle in the sun of Barcelona?
Work as a German-speaking Technical Support Agent in beautiful Barcelona!
Tasks:
- Taking calls for customer questions, product issues and technical difficulties related to mobile apps, cloud software and associated hardware.
- Dispatching replacement parts
- Updating patient accounts via computerized systems
- Ensuring customer satisfaction
- Documenting and analyzing patient and product information
REQUIREMENTS
- Native level of German and business fluent English both written and oral. (Good knowledge of Dutch, French, Spanish or other European languages is an advantage).
- Experience in customer service/technical support and/or experience in the medical field
- In-depth knowledge of all Windows / Mac OS X operating systems and associated web browsers.
- Ability to take detailed information into the system and troubleshoot issues.
- Willingness to attend paid training of 3 weeks