Become part of an international support team for a globally renowned fashion brand. As a Customer Support Representative, you will play a key role in offering outstanding service to customers throughout their shopping journey. Develop your professional skills in a multicultural environment and enjoy the vibrant lifestyle of Portugal’s capital.

About the company

Our client is a global provider of business process outsourcing (BPO) solutions, specializing in customer service, sales, and technical support. With operations in more than 20 countries, they employ over 130,000 professionals delivering high-quality services for major international brands across diverse industries.

About Lisbon

Lisbon offers a rich cultural heritage, sunny climate, and high quality of life. As one of Europe’s most vibrant capitals, it combines traditional charm with a modern lifestyle. Enjoy affordable living, delicious cuisine, and a welcoming atmosphere while working in a growing international hub.

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.

Native or near-native in Danish (C2)

Good oral and written communication skills

Basic computer knowledge from a user’s perspective

Experience in face-to-face or contact center customer service is a plus

Customer-oriented, adaptable, and dynamic personality

Ability to multitask, manage time effectively, and work independently

Support customers by delivering top-tier service and assistance

Handle administrative tasks associated with service operations

Resolve order-related incidents effectively

Assist with inquiries and issues during the purchasing process

Work collaboratively with the team and adapt to different environments