NEW

Job offers with languages in Europe

2 job offers found

HIGHLIGHTED
Albanian and CRO/SRB/BIS Speaking Service Desk Agent

Budapest , Budapest

Easy apply
Relocation package
HIGHLIGHTED
Back Office Representative with Albanian (m/f/d)

Essen , Essen

Easy apply
Relocation package
You are seeing job offers with languages in Europe. Companies publishing with Europe Language Jobs are looking for multilingual speakers to work in top locations in Europe. Job offers with languages are published every day on our site, so keep looking for the right position for you. Complete your CV information and you will be able to see job offers matching your languages and skills. You can search by language, country, city and sector and you can do further searches using the Find Jobs By box. You are only a few clicks away from landing a language job in Europe!
HIGHLIGHTED
job offers of Foundever Hungary Ltd.  at Europe Language Jobs

Albanian and CRO/SRB/BIS Speaking Service Desk Agent

Budapest , Hungary

Mandatory:
Optional:
DESCRIPTION

We are looking for enthusiastic Albanian and Croatian/Serbian/Bosnian Speaking Level 1 Agents to join our Service Desk team in Budapest and as a part of a team provide professional back and front office service function for our client’s project - in line with the contractual agreements. 

 

Your responsibilities will be the following:

  • As a Customer Support Technician – Level 1 Agent – you will be the first contact of the customers – and you will have to  handle incoming phone calls, emails & end-user requests of the products
  • Give accurate information to customers, who turn to you for technical or general help about the product, understand and investigates root causes of customer inquiries
  • Keep the user informed and follow-up ongoing cases
  • Involve your customers – realise and understand their needs, provide positive experience for them, maintain and improve customer satisfaction level
  • Be proactive - identify deeper drivers of customer needs
  • Don’t be afraid of some administration - record all the cases to the client’s tool, follow up your answered calls and emails
REQUIREMENTS
  • Fluent in Albanian and in Croatian or Serbian or Bosnian language and has conversational English language knowledge
  • BASED IN HUNGARY OR WILLING TO RELOCATE
  • Loves helping customers, communicates clearly and has excellent problem solving skills
  • Has a strong customer service focus
  • Having experience in customer service that’s an advantage, but we will provide full professional training
  • Pays close attention to the details
  • Enjoys learning new things and develops – adopts changes easily and be flexible
  • Confident user of MS Office package

ARE YOU THE PERFECT CANDIDATE?
Albanian jobs abroad | Europe Language Jobs