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DESCRIPTION
Our multicultural client is searching for Danish speakers who want to work with customer service for a well-known car manufacturer. We are looking for driven and service-minded candidates who are motivated to kickstart or develop their careers. With a modern office that is located in Brno, our client offers both work experience and cultural experience in the charming city! It's essential that all customer service agents create and maintain solid customer relations through expert handling of all questions and inquiries of the customer. This role also involves data entry and use of software.
Qualifications:
- Must be fluent in oral and written Danish
- At the same time, communicative English is needed at least at the B2/C1 level (introductory training and regular updating training is conducted in English)
- Working knowledge of computers, office software, email and chat
- Previous customer service experience is an advantage (not a condition)
Job tasks:
- Primarily telephone and email/chat communication with existing customers (80% communication via e-mail and only 20% phone communication)
- Process data from clients and record them in the system (light administration)
- The customer line is passive, receives incoming calls, and handles client requests via e-mail
Conditions and offer:
- Working from home option in Czech Republic
- Full-time job contract for 1 year with the possibility of prolongation
- High-quality initial training of 1 month
- Many interesting benefits - meal vouchers; 25 days of vacation; corporate breakfasts, competitions, and events; MultiSport card, discounted calls even for family members
- Modern working environment with a beautiful view in campus square in Brno - Bohunice
If interested in more information, apply with your CV today and let's talk about the opportunities!
About Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
