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Job offers with languages in Europe

595 job offers found

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German-Speaking E-Commerce Consultantto Sofia, Bulgaria

Sofia , Sofia

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Relocation package
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Recruitment Specialist with fluent level of French

Barcelona , Barcelona

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French speaking Customer Service Advisor

Remote , Remote

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[ZUR] Contact Center– Assistência em Viagem (Regime Híbrido)

Lisbon , Lisbon

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Polish speaking Customer Support Agent to Czech Republic

Brno , Brno

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Internal Recruitment Specialist

Malaga , Malaga

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Italian speaking Sales Agent

St Julian's , St Julian's

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Customer Service for E-Commerce (Czech Speaker)

Athens , Athens

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Customer Service Representative with Croatian

Krakow , Krakow

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Product Owner - E-commerce and Retail (French Speaker)

Barcelona , Barcelona

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Customer Support with Polish & English (Work from office)

Bucharest , Bucharest

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Customer Service Representative | Lisboa (Sete Rios)

Lisbon , Lisbon

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Translator in Content Marketing Team CZ - Remote, Part-time

Remote , Remote

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Junior Customer Service Specialist with German

Krakow , Krakow

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Junior Customer Service Specialist with Bulgarian

Krakow , Krakow

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Customer Service Representative with Dutch

Krakow , Krakow

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Junior Customer Service Specialist with Danish

Krakow , Krakow

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Dutch/Flemish-Speaking Talent Hunter to Málaga, Spain!

Malaga , Malaga

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Talent Sourcer Internship Malaga (Swedish/Danish Speakers)

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Dutch-speaking Customer Care Agent in Greece (remote)

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job offers of Multilingual Jobs Worldwide at Europe Language Jobs

German-Speaking E-Commerce Consultantto Sofia, Bulgaria

Sofia , Bulgaria

Mandatory:
DESCRIPTION

Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented E-commerce Consultant - Construction Equipment to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.

 

The position is on-site from our office in Sofia.

 

So, what’s the role all about?

  • Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels
  • Provide prompt and accurate responses
  • Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases
  • Follow company policy and guidelines for handling customer interactions
  • Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers
  • Document and track all cases and customer information
REQUIREMENTS

You are the one we’re looking for if you have:

  • Fluency in English and German both written and verbal
  • Minimum 2 years of experience in e-commerce and/or customer support role is a must
  • Minimum 6 months of experience in technical support or related role
  • Patience, empathy, and a customer-centric approach to handling customer inquiries
  • Excellent communication skills, both written and verbal, with great active listening skills
  • Great analytical and problem-solving skills to identify root causes and provide adequate solutions
  • Strong computer skills and proficiency using CRM software’s, ticketing systems and other customer support tools
  • Team player with great attitude with the ability to work independently
  • Flexibility to work in shifts and bank holidays which will be compensated according the country’s policy
  • Good knowledge of heavy machinery and construction equipment

ARE YOU THE PERFECT CANDIDATE?
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