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Empathetic listener jobs abroad
162 job offers found
Empathetic listener jobs abroad
162 job offers found
DESCRIPTION
This role requires relocation to Portugal.
This role is based in Lisbon and you will benefit from a fantastic relocation package! The position is perfect for dynamic individuals who are passionate about helping customers and thrive in a fast-paced, multicultural environment.
Your Role:
- Provide outstanding support to users via phone, chat, email, and social media
- Assist customers with account setup, login issues, and subscription management
- Troubleshoot streaming, app, and technical problems
- Guide users on payment queries and service changes (pause, cancel, renewals)
- Maintain detailed and accurate customer records
- Report trends and customer feedback to help improve the service
REQUIREMENTS
- Speak Danish fluently (C2 level) and have a good command of English (B2 level)
- Have strong communication and active listening skills
- Are customer-oriented and empathetic
- Are adaptable and can work well under pressure
- Have experience in customer service (preferred, not required)
- Are flexible with rotating shifts and weekend work
OFFER
- Join a collaborative and inclusive international team in Lisbon
- Fantastic relocation package including permanent accomodation and help with integration in Lisbon
- Full training provided, plus opportunities for continuous development
- Work in a modern, multicultural office environment
- Enjoy a performance-based bonus structure
- Access to private health insurance, meal allowance, and other benefits
- Relocation support may be available for candidates from abroad
- Long-term career growth with clear development pathways
SKILLS
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