First Line Technical Specialist Estonian and English – Relocate to Sofia, Bulgaria! ????

Relocation Package Included | Great Career Growth | Join a Global Leader

Are you fluent in one of these languages:  Estonian & English?

Looking to kickstart or grow your tech career with a global company, all while living in vibrant Sofia, Bulgaria?

We at Astrea Recruitment are excited to offer you an opportunity to join the team of one of our international clients – a leading name in digital services and AI-powered solutions. From fintech to tourism and gaming, this company empowers major global brands with next-gen customer support. Now, they’re expanding their team with multilingual tech support specialists – and you could be one of them!

What You’ll Be Doing:

Be the friendly face (or voice!) customers reach out to via phone, chat, or email

Help users with basic technical issues and product-related questions

Troubleshoot problems with smart devices and apps in a clear, helpful way

Escalate more complex queries to second-line support when needed

Keep accurate records and notes of each case in the system

What You Bring:

Fluency in one of the listed languages + solid English communication skills

Excellent communication and interpersonal skills

Tech curiosity and confidence using everyday digital tools

A positive, problem-solving mindset

Willingness to learn and grow in a dynamic tech environment

Experience in customer support is welcome but not required

Why You’ll Love This Job:

Full relocation support to help you settle smoothly in Sofia, Bulgaria

Competitive salary plus bonuses and perks

Part-time and full-time options

Private health and vision insurance for you and your family

Ongoing access to training, coaching, and self-development tools

Discounts on transport, restaurants, beauty services, and more

Friendly, inclusive, and multicultural work environment

Career advancement in a global, tech-driven company

Apply Today and Start Your Journey!

If you're ready to launch an exciting new chapter in Sofia, apply now by sending your CV in English. Don’t forget to mention the reference number SM_. We will contact shortlisted candidates promptly. Rest assured your personal data is safe with us, in accordance with the regulations of the Commission for the Protection of Personal Data. Astrea Recruitment – reg. No 1809