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DESCRIPTION
Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal!
Your responsibilities and impact working as a Customer Support Representative will be:
- Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.
- Managing and responding to customer requests through phone and email.
- Meet and exceed customer service quality and productivity goals as well as compliance regulations.
- Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism.
REQUIREMENTS
Skills, qualifications and interests you need to succeed in this role:
- A native-level proficiency in Danish and a minimum B2 level of English
- A valid Portuguese work permit/a nationality that allows you to work in an EU-country
- Living in or willing to relocate to Lisbon for an international career and life experience
- Motivation and commitment to give excellent customer service
- Excitement about intercultural communication and embracing the expatriate lifestyle
