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HR Trusted Advisor with German (nice to have Czech)

Prague , Czech Republic

Accenture Services s. r. o.

Mandatory:

English Advanced

German Advanced

Optional:

Czech Advanced

Company

Accenture Services s. r. o.

Employment type

Full time

Experience

Entry level

DESCRIPTION

This will be your future team:

Our global team operates from India and Czech Republic delivery centers supporting our client with variety of HR processes for multiple countries. We support our client on its HR transformation journey. We are open-minded, hardworking and ambitious. We have a very open attitude to change and welcome ideas that can help improve things both for us and for the client.

This will be your future role:

The HR Trusted Advisor brings the HR knowledge and experience to deliver unique and high-quality support to the client, ensures that the HR processes are administered and delivered according to the terms agreed by Accenture and the client. As HR Trusted Advisor you enjoy helping people on the phone, via email and other channels with any HR related questions they might have in German (and potentially Czech) language. Your main area of support will be related to onboarding and job changes administration. You will be in regular interaction with your stakeholders HR Partners, Managers, employees, while ensuring all the agreed Service Levels are met along with high levels of customer satisfaction. You will work closely with your team lead and other colleagues from India delivery center to ensure continuity of HR process delivery for the client. No doubts that your expert knowledge will be a key factor for successful operation of the entire team.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

REQUIREMENTS

Fluency in English and German (potentially Czech - advantage), both oral and written forms.
1 year of relevant HR experience or of similar support function experience (Customer Service, Operations delivery, Back Office and Administration, Hospitality, Event Coordination, Personal Assistant)
Good communication, high level of written and oral skills
Interpersonal skills
Strong customer focus and client satisfaction orientation
High sense for detail as legally binding documents are produced
Good knowledge of Microsoft suite applications, experience with WorkDay or SAP is an advantage
Flexibility and adaptability to a changing work environment

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