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Gdpr Knowledge jobs abroad
322 job offers found
Gdpr Knowledge jobs abroad
322 job offers found
DESCRIPTION
Are you ready for a new chapter abroad? Are you looking for a people-first company where you can develop your skills and be part of a multicultural environment? You’ll find exactly that here!
Your responsibilities and impact as a Support Specialist will be:
- Provide support to customer online orders throughout the entire process (e.g. delivery management, shipping investigations, returns, payment transactions, refunds, inbound/outbound calls, order information review, and business-related requests)
- Handle sensitive customer and client information in accordance with PCI and GDPR regulations
- Communicate and collaborate with customers, couriers, financial institutions, customer service representatives, and internal departments
- Quickly recognize, analyze, and escalate complex problems when necessary with the help of internal resources and a knowledge base
REQUIREMENTS
Skills, qualifications, and interests you need to succeed in this role:
- You have a native level of Turkish and a good level of English (minimum B2)
- You hold EU citizenship or a valid work permit for Portugal
- Strong written and verbal communication skills
- Ability to manage sensitive and classified information securely
- A proactive, problem-solving mindset with a customer-first attitude
- Team-oriented, thrives in a collaborative work environment
- Comfortable working in a fast-paced, deadline-driven setting
OFFER
What’s in it for you?
- Type of contract: Permanent contract with a 30-day trial period
- Training: Paid intensive training of 15–20 working days conducted in English, including product, system, and customer management training
- Working hours: 40h/week (8h/day), rotational shift between 07:00 and 24:00, Monday to Sunday (Portuguese public holidays apply)
- Salary conditions:
- With free accommodation (shared flat, all expenses included): ~1129,34€ gross/month
- Without accommodation: ~1423,34€ gross/month
- Private health insurance from day one
- Relocation support for international candidates:
- Free company-rented, fully equipped and furnished apartments available for the first 14 months (for applicants relocating from over 100km away)
- Support with paperwork, bank account setup, and a welcome kit upon arrival
- Work-from-home option available (depending on project needs, occasional visits to the company’s Lisbon hubs may be required)
- Dynamic, diverse, and multicultural environment
- Access to free language courses, wellness activities, and cultural events
- Career growth opportunities within 6 months to roles like QA, Team Lead, or Supervisor
Your Future Company:
Our client is a leading global customer service solutions provider, known for its people-first approach and multicultural workforce. Based in Lisbon, this is a company where your well-being, personal development, and professional growth are a top priority.
What should you expect from living in Lisbon?
- Beautiful cityscapes and rich cultural heritage
- Affordable living in a vibrant European capital
- Famous Portuguese cuisine and café culture
- Friendly locals and an upbeat, sunny lifestyle
- Warm climate and proximity to Atlantic beaches
- A large, welcoming international community
Not the right fit?
We offer other opportunities for Turkish speakers in Portugal. Feel free to send us your CV to be considered for alternative positions.
SKILLS
Customer Service
Turkish
Attention To Detail
Inbound Calls
Outbound Calls
Emails
Customer Support
Back Office
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