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German Customer Advisor. Medical Sector. Relocation package

Lisbon , Portugal

Cityjoboffers

Mandatory:

German Proficiency

Optional:

English Advanced

Company

Cityjoboffers

Employment type

Full time

Experience

Entry level

DESCRIPTION

Customer Advisor with German

Would you like to be part of a team focused on making people healthier? We need you! Work for an international project and become an expert in customer service within a pharma and medical environment.

German-speaking Customer advisor for a Health Company

The company:

Join Insulet, one of the world’s leading suppliers of technology-oriented health products. They provide contact lenses, care items, pharmaceuticals, and surgical instruments. With this range of services, the firm is uniquely positioned internationally between pharmacists, opticians, ophthalmologists, laser centers, patients, and customers.

The role

As a German-speaking Health Advisor, you will be responsible for receiving incoming telephone and e-mail inquiries from B2B customers in one of these two areas: Pharma and Vision Care.

Your responsibilities

Answer incoming telephone and email inquiries from German-speaking clients
Inform and advise customers about pharmaceutical products and medical devices
Reply to customer questions about indication, storage, and defined brief information (all other points are forwarded to the relevant specialist departments
Support and share your product knowledge

REQUIREMENTS

Your Profile

You are proficient in German and fluent in English (oral and written)
You have good communications skills
Ability to handle customer inquiries in a professional and friendly manner
You are open-minded and eager to learn
Proactive and a team player, you like to help and work with other people
You are positive and motivated

Job offers with languages in Europe

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