advertising solutions to help them grow in today's dynamic marketing

environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google's Customer Onboarding team is a rapidly growing arm of the Google Customer Solutions organization. We work with brand new customers to make Google Ads successful for their businesses. Our mission is to enable the first taste of long-term success. We do that by working with customers on defining their digital advertising strategy and marketing objectives. Our primary customers include start-ups, fintechs and retail customers. We help them utilize Google ads solutions for their business.

As a Customer Onboarding Strategist, you will help set up these high-value customers for immediate success through a clearly defined onboarding process. You will educate new customers, help solve problems, drive strategy and ensure the smooth adoption of our products. Throughout our customer life-cycles, we prioritize delivering a fantastic customer experience, and onboarding is the first process.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.