DESCRIPTION
Location: Lisbon, Portugal
Role: Azerbaijani speaking Content Reviewer & Investigator
Salary: 1,069.22€ gross per month (this does include also the holiday bonus and meal allowance) plus free accomodation (or 1,360.89€ gross p/m if you choose the option without accomodation)
Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Sunday, 24/7.
Overview of the company:
Our client is a global outsourcing company – they have offices around the world and in Portugal they have multiple sites where they support huge international clients and assist with business in more than 30 different languages, so you'd be joining a very multicultural environment.
The Role:
As a Content Reviewer and Investigator you will support a mobility company headquartered in Estonia that provides a range of services, including ride-hailing, micromobility rentals, food and grocery delivery, and carsharing. Your main task is to review content created by internal systems or users and to ensure that they comply with Community Guidelines. You will review, classify and/or delete highly sensitive content uploaded by users. Besides this, a large part of your role will be to conduct thorough investigations into various cases, including but not limited to driver harassment and customer behaviour issues. You will review materials submitted by drivers and customers related to cases and will conduct outbound calls to the various parties to gather additional information and gain a comprehensive understanding of each case.
REQUIREMENTS
Requirements
- Excellent communication skills both verbally and written in Azerbaijani and English
- Previous experience in an investigatory role is a plus
- Willingness to learn
- This is 24x7 operation which requires you to do a mix of day and night shifts
- Interest in Social Media
- Relevant right to work document for Portugal is needed (e.g. EU passport, work permit or other relevant document for Portugal) - no visa support is provided
OFFER
On offer
- Competitive salary of up to 1069 euro gross per month (this does include also the holiday bonus, meal allowance, night shift allowance) plus free accomodation (room in a shared company flat). If you decided not to take the company accomodation your basic salary per month is around 1360 Euro gross.
- Full training provided
- 12 month contract (renewable/extendable if you love it!)
- 22 days holiday per year, Holiday and Christmas bonuses
- Career Progression
- And of course....the chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.
There is an excellent relocation package on offer which includes flight reimbursement, airport pick up, accommodation during your employment, lots of company organised activities and events and career progress opportunities.
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.