Bilingual Croatian / Slovenian Customer Service

Mandatory
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DESCRIPTION

Role: Bilingual Slovenian/Croatian Customer Advisor

Location: Work from home in Bulgaria

Salary: 1150 Euro gross per month

Operational Hours:  40 hrs per week, 5 days of 8 hrs rotational 08:00-19:00 , Monday-Friday.

 

The Company

Our client is an International is a technology company which provides IT services and multilingual customer service to global clients. Clients include corporations in technology, games, communications & media, eCommerce, fintech, travel & hospitality, healthcare, and automotive industries.

 

The role

We are looking for a fluent Slovenian/Croatian speakers with a good command of English and who want to work from home in Bulgaria. This position will be for our client - an outsourcing partner - and is based in their office in the Bulgarian capital Sofia, however this will be offered as a fully remote role which can be done anywhere from Bulgaria if you have good internet speed.

As a Customer Advisor you will represent an international company that supplies pet and animal product. You will receive inbound calls and emails from customers and answer their queries in a timely manner. Providing product advise and problem solving will be also part of your daily tasks.

REQUIREMENTS

Requirements

  • Fluent in Slovenian and Croatian
  • Good command of English
  • IT literate
  • Good audio listening and typing skills.
  • Organised with attention to detail.
  • Previous customer service or technical support experience is desired
OFFER

On Offer

  • Stable job and career development opportunities
  •  work from home - must have a strong internet connection
  • Attractive salary and additional incentives
  • Special discounts & Offers (Food vouchers, Multisport cards, etc.)
  • Additional health insurance & Transportation allowance
  • Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation, and billiard corners)
  • Continuous support and learning
  • Employee referral bonuses & Recognition programs

 

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. 

SKILLS
Good Problem Solving
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