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Swedish VIP Manager


Shared services and Finance » Manager/Director

Languages: Swedish (Proficiency)   English (Advanced)  

The VIP Manager´s priority and aim is to create and maintain loyalty with the most important customers. Identification and segmentation will be made by liaising with the CRM Team, retention will be made by supporting the VIP customers via email, live chat and phone and also by acting proactively promoting ongoing and upcoming campaigns across all products (Casino, Poker, Sport and Bingo) and events. As user experience is of essence, the VIP Manager will ensure that good communication, with the S...