Client Specialist for Parking App (German Speaker)

Do you like to help people find their way?

You will have the chance to reduce Application users' stress while finding a parking spot and assisting them in their daily lives.

Regardless of your professional background — if you would like to work in a freshly renovated office, dealing with customer's needs and you are friendly, keen, and diligent, then this is your opportunity!

Your daily tasks as a Client Specialist for the Parking App will be:

• Answering incoming queries from customers (phone, e-mail, social media)
• Identifying issues and providing solutions
• Ensuring a high level of customer satisfaction
• Recording data in the CRM system
• Providing ad-hoc support
• Being a team player and participating in the success of the team and project

• A native level of German and at least a C1 level of English
• Knowledge of the value and impact that a good customer experience can create
• Being an attentive listener, comfortable and skillful at communicating with people
• Having a drive for excellence and professionalism
• Being a real team player and committed to your work
• Ideally completed commercial training or comparable professional experience