Content Moderator

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German / Hebrew / French / Italian speaking Content Moderator for their offices in Lisbon. 

Position: Content Moderator

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary. 

DUTIES AND RESPONSIBILITIES:

• Review user reports regarding website content
• Daily content compliance monitoring and corrective measures application
• Make well-balanced decisions and help resolve inquiries to defined policies and procedures
• Propose solutions to improve the support of user community
• Review sensitive content, sometimes involving graphic or disturbing subject matter.

• Native/Fluent in one of the languages: German, Hebrew, Dutch, Danish, Norwegian both oral and written. Fluent in English (at least B2 level)
• Able to cover shift rotation
• Excellent communicator with highly developed interpersonal skills
• Quick learner and adaptable to learn new processes, concepts, and skills
• Excellent organizational and time management skills
• Analytical mindset with strong attention to detail
• Able to objectively evaluate and classify the content
• Eligible to work in the EU.