Content Moderator with Native level of Danish in Lisbon

Mandatory
Optional
Intermediate
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DESCRIPTION

We're looking for a Content Moderators or Customer Service Agents in Danish language to join an international outsourcing company in Lisbon!


As a Content Moderator with fluent level of Danish, your main objective will be to ensure a safe social media environment by screening and monitoring the sites.


During your day to day:


- You will be responsible for screening and monitoring the sites for abusive, violent, or other inappropriate content.

- You will be responsible for ensuring a safe online community.

- You will be responsible for becoming and remaining knowledgeable about leading social media products and community standards.

- You will be responsible for investigating and resolving issues reported on social media, such as requests for account support and reports of potentially abusive content.

- You will be responsible for enforcing social media terms of use.

- You will be responsible for reviewing reported content within agreed turnaround times and standards of quality.

- You will be responsible for escalating issues outside the company policy.

REQUIREMENTS

You're the person we're looking for if:


- You have a native or near-native level of Danish + a good level of English

- You have experience working with social media monitoring is a plus.

- You have strong interpersonal and communication skills.

- You have great attention to detail.

- You have empathy, yet capable of dealing with possible strong abhorrent images.

- You have a good understanding of social media.

OFFER

- Relocation package (if you live in Europe)

- You will get an attractive base salary

- You will get a language bonus

- You will get a meal allowance

- You will get a performance bonus

- You will get health insurance

- You will get a 1-year contract

- You will have opportunities to grow professionally

- You will be part of an innovative and forward-thinking company

SKILLS
Computer Literacy
Problem Solving Skills
Interpersonal Skills
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